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About Us

The Office of the Corrections Ombuds provides opportunities for people impacted by incarceration to raise issues and resolve conflicts. We work to reduce harm in the Washington corrections system by negotiating outcomes, recommending positive change, and reporting individual and systemic concerns.

OCO Mission & Values

A More Humane and Transparent Washington Corrections System

Throughout summer and fall of 2023, the OCO staff worked with Results Washington (now known as Your Washington) to develop a comprehensive three-year strategic plan. Our first task was to establish our mission, vision, and values.

2023-2026 OCO Strategic Plan

The OCO’s 2023-2026 strategic priorities focus on aligning corrections oversight, the Governor’s goals, and our agency strategic goals and initiatives. Our strategic plan is the foundation of our internal goals and priorities as an agency.

OCO Goal 1

Public Communication & Education

Improve outreach, education, and access to OCO services.

OCO Goal 2

Comprehensive Investigations

Deliver individual resolutions and publish systemic recommendations that achieve positive and persistent change.

OCO Goal 3

Capacity Building

Strengthen internal OCO systems and processes to ensure continuity of quality services.

OCO Continuous Improvement

2026 Strategic Planning

In Spring 2026, the OCO began working again with YourWA to develop our strategic plans for the next three years. We will be asking for input from the incarcerated population, family and friends, and our collaborative partners.

Subscribe at the bottom of the page to receive email updates about OCO’s work, including strategic planning and opportunities for input.

OCO Cases Opened Last Month

The PowerBI below includes a breakdown of all official OCO investigations opened last month organized by location, contact type, and subject.