We are pleased to share the new vision, mission, and values of the Office of the Corrections Ombuds. 


The Office of the Corrections Ombuds envisions a more humane and transparent Washington corrections system.


The Office of the Corrections Ombuds is on a mission to provide opportunities for people impacted by incarceration to raise issues and resolve conflicts. We work to reduce harm in the Washington corrections system by negotiating outcomes, recommending positive change, and reporting individual and systemic concerns. 



 We believe in honesty, transparency, and authenticity. 


  We are a compassionate, kind, and consistent organization. We value our collective humanity and dignity.


 We work together to deliver objective communications and negotiations to positively impact the community we serve.


 We recognize the importance of diversity and lived experience. We aim to provide equitable services to all people impacted by incarceration.


 We are bold and persistent problem solvers. We work to safeguard the health, safety, and welfare of incarcerated individuals. We remain optimistic that our work empowers and makes a difference.


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Click HERE to review the most recent Monthly Outcome Reports

Contact the OCO<--break->

We encourage family and friends to use our Online Complaint Submission Form. 




Office of the Corrections Ombuds

P.O. BOX 40009

Olympia, WA 98504 

Incarcerated individuals can reach the hotline by calling (360) 664-4749.  Our hotline is a confidential, free service, and is not monitored by the DOC. Due to our high call volume, it may not always be possible to reach a live person on the hotline.   

The OCO hotline hours of operation are: 

MON          1:00-3:00 pm

TUES          1:00-3:00 pm; 5:30-8:00 pm

WED           5:30-8:00 pm

THURS       1:00-3:00 pm

     excluding state holidays 





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