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Welcome to the Office of the Corrections Ombuds
The Office of the Corrections Ombuds (OCO) is an independent and impartial public office within the Governor's Office. The OCO serves the state of Washington by helping to resolve issues involving people incarcerated in the Department of Corrections facilities. Our goal is to address issues quickly and efficiently, and to provide assistance to the individuals incarcerated in the DOC facilities, and their families and friends. Through our case work and published reports we work to promote a positive change in corrections.
Contact the OCO
We encourage family and friends to to use our Online Complaint Submission Form.
Office of the Corrections Ombuds
2700 Evergreen Parkway NW
Olympia, WA 98505
Incarcerated individuals can reach the hotline by calling (360) 664-4749. When calling the OCO hotline, incarcerated individuals should not use their IPIN. Our hotline is a confidential, free service, and is not monitored by the DOC. Due to our high call volume, it may not always be possible to reach a live person on the hotline.
The OCO hotline hours of operation are:
MON 7:30-10:30 am; 1:00-3:00 pm
TUES 1:00-3:00 pm; 5:30-8:00 pm
WED 5:30 – 8:00 pm
THURS 7:30-10:30 am; 1:00-3:00 pm