Per RCW 43.06C.060, correspondence and communication with the office is confidential and must be protected as privileged correspondence in the same manner as legal correspondence or communication. The Corrections Ombuds must treat all matters under investigation, including the identities of recipients of Ombuds services, complainants, and individuals from whom information is acquired, as confidential, except as far as disclosures may be necessary to enable the Ombuds to perform the duties of the office and to support any recommendations resulting from an investigation. All records exchanged and communications between the Office of Corrections Ombuds and the DOC to include the investigative record are confidential and are exempt from public disclosure. Requests for records should be sent to Joanna.carns@gov.wa.gov. Thank you.