Good Afternoon,
I am writing to share the November 2021 Office of Corrections Ombuds (OCO) Monthly Outcome Report. I apologize for the significant delay in releasing this report. We are working to get caught up on these reports as we are implementing changes to improve the information that is shared within each report.
As I mentioned a couple of weeks ago when I sent out the October Monthly Report, we have been undergoing many changes in our office to improve the effectiveness and efficiency of our work. I explained that we are changing the way we open and close our cases. Hopefully, you are seeing a clearer description of the work done in the cases and, beginning with the March report, the Monthly Outcome report will reflect our work even more clearly.
Thank you for your patience as we are implementing these changes and improvements. We are already seeing improvements in the speed of our response and effectiveness at helping to resolve issues for the incarcerated individuals. As we continue to make improvements, we are confident we will continue to be able to make more of a difference for those we serve.
Best,
Sonja Hallum
Interim Director
Office of the Corrections Ombuds
